Terms of Service
Agreement to Terms
By accessing or using voluntasOS ("the Service"), provided by voluntasOS ("we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.
We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the Service. Your continued use after changes take effect constitutes acceptance.
Service Description
voluntasOS is a consent management platform that provides:
- Cookie consent widgets for GDPR, CCPA, and privacy regulation compliance
- User-controlled remediation script deployment
- Page script management and URL-specific targeting
- Policy document management
- Analytics and reporting dashboard
Important: voluntasOS provides infrastructure for consent-based UX enhancement. We do not guarantee legal compliance, accessibility certification, or protection from liability. You are responsible for ensuring your use of the Service complies with applicable laws and regulations.
Account Registration and Security
Eligibility
You must be at least 18 years old and have the authority to enter into these Terms on behalf of your organization.
Account Information
You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and update your information to keep it accurate
- Keep your password secure and confidential
- Notify us immediately of any unauthorized access
- Accept responsibility for all activities under your account
Account Termination
We may suspend or terminate your account if:
- You violate these Terms
- Your account is used for illegal or fraudulent activity
- Your payment fails or your subscription expires
- We are required to do so by law
Subscription and Billing
Free Trial
We offer a 30-day free trial with no credit card required. After the trial period, you must select a paid plan to continue using the Service.
Paid Plans
By subscribing to a paid plan, you agree to:
- Pay the specified subscription fees
- Authorize automatic recurring billing
- Provide current and valid payment information
Billing Cycles and Renewals
Subscriptions automatically renew at the end of each billing cycle unless you cancel. We will charge your payment method on the renewal date.
Cancellation and Refunds
- You may cancel your subscription at any time
- Cancellations take effect at the end of the current billing period
- No refunds are provided for partial billing periods
- You may pause your subscription for up to 90 days
Price Changes
We may change our pricing with 30 days' notice. Price changes will take effect at your next renewal date.
Acceptable Use Policy
You agree NOT to:
- Use the Service for any illegal or unauthorized purpose
- Violate any laws, regulations, or third-party rights
- Upload malicious code, viruses, or harmful content
- Attempt to gain unauthorized access to our systems
- Reverse engineer, decompile, or disassemble the Service
- Use the Service to collect or store personal data without proper consent
- Resell or distribute the Service without written authorization
- Interfere with or disrupt the integrity or performance of the Service
- Make false or misleading claims about accessibility or compliance
Violation of this policy may result in immediate account termination.
Intellectual Property Rights
Our Rights
The Service, including all software, content, trademarks, and materials, is owned by voluntasOS and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to use the Service according to these Terms.
Your Content
You retain ownership of content you upload to the Service (policies, scripts, configurations). By using the Service, you grant us a license to host, store, and process your content solely to provide the Service.
Feedback
Any feedback, suggestions, or ideas you provide about the Service become our property, and we may use them without obligation to you.
Data Privacy and Security
Your Responsibilities
As a website owner using voluntasOS, you are the data controller and responsible for:
- Obtaining proper consent from your website visitors
- Complying with GDPR, CCPA, and other privacy regulations
- Accurately configuring cookie categories and consent options
- Maintaining accurate and legally compliant policy documents
- Honoring user consent preferences
Our Role
We act as a data processor for visitor consent data collected through your widget. We process this data according to our Privacy Policy and applicable data protection agreements.
Data Security
We implement reasonable security measures to protect your data. However, no system is completely secure. You use the Service at your own risk.
Service Availability and Support
Uptime
We strive to maintain high availability but do not guarantee uninterrupted service. We may perform maintenance, updates, or modifications that temporarily affect availability.
Support
Support is provided via email and our contact form. We aim to respond within 1-2 business days. Priority support may be available for enterprise plans.
Service Modifications
We may modify, suspend, or discontinue any aspect of the Service at any time with reasonable notice.
Disclaimers and Limitations of Liability
No Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We specifically disclaim:
- Any guarantee of legal compliance (GDPR, CCPA, ADA, etc.)
- Any guarantee of accessibility certification or WCAG compliance
- Protection from lawsuits, fines, or regulatory action
- Accuracy or effectiveness of remediation scripts
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CONSENTOS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION, ARISING OUT OF YOUR USE OF THE SERVICE.
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.
Indemnification
You agree to indemnify and hold harmless voluntasOS, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including attorney fees) arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any laws or third-party rights
- Content you upload or deploy through the Service
- Claims related to accessibility, compliance, or privacy violations on your website
Dispute Resolution
Governing Law
These Terms are governed by the laws of the United States, without regard to conflict of law principles.
Arbitration
Any dispute arising from these Terms or the Service shall be resolved through binding arbitration, except that either party may seek injunctive relief in court.
Class Action Waiver
You agree to resolve disputes on an individual basis and waive any right to participate in class actions.
Miscellaneous
Entire Agreement
These Terms, along with our Privacy Policy, constitute the entire agreement between you and voluntasOS regarding the Service.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.
Assignment
You may not assign or transfer these Terms without our written consent. We may assign these Terms to any successor or affiliate.
Waiver
Our failure to enforce any right or provision does not constitute a waiver of that right.
Contact Information
For questions about these Terms, please contact us:
- Email: legal@voluntasos.com
- Contact Form: Contact Us
- Mail: voluntasOS Legal Department
Questions about our terms?
Contact Us